Worldwide Offerings Also Include Operators Forums And Virtual Operators Conference
Gulfstream Aerospace Corp. will host a comprehensive schedule of Customer Support events in 2019, including two Customer Advisory Board (CAB) meetings, a Virtual Operators Conference, a flight operations forum and 10 operators forums.
The schedule gets under way January 22 in Zurich with a flight operations session that coincides with the World Economic Forum in nearby Davos, Switzerland. The flight operations event, in its third year, was created for Gulfstream flight crews and includes presentations on advanced aircraft technology, connectivity and an interactive collaboration session between pilots and Gulfstream personnel.
“This robust schedule ensures Gulfstream customers have the most up-to-date information on their aircraft,” said Derek Zimmerman, president, Gulfstream Customer Support. “Each event is an opportunity for us to interact with our operators, get their crucial feedback and discuss a host of topics that provide them with information, products and services for the continued safe, reliable and efficient use of their Gulfstream aircraft.”
Gulfstream’s twice-yearly CAB meetings, held at the Savannah International Trade & Convention Center, have been the staple of Gulfstream’s Customer Support organization since debuting in 1998. The CAB meetings offer a professional forum for Gulfstream operators to address the company’s senior management and staff with comments and concerns about their aircraft and support services.
“The diversity of the CAB is representative of our international customer base, which continues to grow on almost every continent,” Zimmerman said. “Each CAB member brings to the event a unique perspective on their aircraft and its operation. We want to know how operators use their aircraft and what we can do to enhance their ownership experience.”
During the interactive, biennial Virtual Operators Conference, set for the week of June 17, Gulfstream experts based in Savannah provide online updates on model-specific aircraft programs, regulatory mandates, select aircraft systems and critical inspections to pilots, technicians, flight attendants and other flight operations personnel worldwide.
Gulfstream operators can submit questions prior to the conference, view the presentations and participate in live question-and-answer sessions. The event supplements Gulfstream’s biennial Operators & Suppliers Conference in Savannah and operators forums held around the world.
Gulfstream’s operators forums, set for locations throughout North America, Europe, the Middle East and Asia in 2019, include question-and-answer sessions with subject matter experts on location and in Savannah via a live feed from Studio G, Gulfstream’s exclusive broadcast studio. The forums provide fleet status, mandate and technology updates, maintenance management, technical training and pending technical bulletins. Additionally, Gulfstream reviews its fleet support services to ensure operators are aware of all available resources.
Gulfstream Customer Support Events in 2019
Flight Operations Forum
• Jan. 22: Zurich
Virtual Operators Conference
• Week of June 17: Savannah, Georgia
Customer Advisory Board Meetings
• Feb. 25-27: Savannah, Georgia
• Aug. 5-7: Savannah, Georgia
Specific cities and dates will be posted on MyGulfstream.com